Conditions of Use

The Terms and Conditions disclosed here is intended for all users of Coquese World Boutique.

Thank you for shopping at Coquese World Boutique. While shopping on our website, your privacy and security is very important to us. To ensure the highest level of privacy and security while shopping with us, we have developed the Terms and Conditions. Note that by placing an order through this website, you agree to these Terms and Conditions. These terms may be updated at any time, so please check back frequently for updates.

Privacy Statement
We are committed to protecting your privacy, therefore, only authorized company employees may use any information collected from individual customers. The collected information will be used solely for transactions and correspondence that are authorized by you, our customers. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mails. Any emails sent by Coquese World Boutique will only be in connection with the provision of agreed services and products.

We are constantly reviewing our systems and data to ensure the best possible policies and practices that would better serve our customers.

If you have questions or concerns regarding our Terms and Conditions, please, contact Coquese World Boutique at privacy@coquese.com.

Any violation of the disclosed Terms and Conditions will lead to suspension of user privileges and permanent removal from access to our web site (www.coquese.com).

Included in our Terms and Conditions are the following sections:

1. Exclusions and Limitations
2. Information Collection
   
3. Information Use
   
4. Information Protection
   
5. Copyright Notice
   
6. Communication
   
7. Payment Solutions
8. Order Cancellation
   
9. Backorder
   
10. Special order
    
11. Returns and Exchange
    
12. Terms and Conditions Change Notification
    

Exclusions and Limitations
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Coquese World Boutique LLC:
- excludes all representations and warranties relating to this website and its contents which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the company’s literature;
- excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Information Collection
Coquese World Boutique is the sole owner of the information collected on our site.
Coquese World Boutique collects and monitors information from our users at several different points on our web site.

Registration
In order to use the services offered on our web site, a user might choose to complete the registration form. During registration a user is required to disclose contact information (such as name, physical and email addresses), if offered, it is optional for the user to disclose demographic information (such as income level and gender), and unique identifiers (such as a username). We do encourage full disclosure of these details in order for Coquese World Boutique to provide a more customized experience on our site.

While Coquese World Boutique exercises all due caution to protect your privacy, we will not be held responsible for parties who attempt to illegally access our web site and intercept or access transmissions or private communications.

Unless described otherwise in this privacy policy, Coquese World Boutique will not sell any information. All information collected by coquese.com will be used solely by us for authorized sales and to deliver targeted newsletters and advertisements.

Credit Card and Payment Information
When you purchase an item through the site, you are required to select a method of payment. For credit cards, we reveal only the last four digits of your credit card numbers when confirming an order. We transmit your entire credit card number to the appropriate credit card company in an encrypted format during order processing. The customer's credit card information is not stored after transaction.

Information Use - "Profiles"
Coquese World Boutique stores information collected through cookies, log files and/or third interests in your user profile (see the "Sharing" section for details). A profile is stored information that we keep on individual users detailing specific viewing preferences. Subsequently, this collected information is linked to users’ personally identifiable information which provides directs pertinent marketing promotions to you and helps us improve site content for the user. Coquese World Boutique does not share your profile with other third parties, unless specifically mentioned elsewhere in this policy.


Log Files
Like most standard web site servers we may use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, site administer, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. Log file information is not shared with third parties and is used only within this company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different from what stated above without your explicit permission.


Cookies
www.coquese.com, like most interactive web sites, uses cookies to enable us to retrieve user details for each visit. A cookie is a piece of data stored on the user’s computer tied to information about the user. We may use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Cookies, if used, will be used on www.coquese.com to remember and recall login names, login information, previous purchases, potential purchases, as well as other items to help us better understand users’ needs. By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use www.coquese.com. The only drawback to this is that the user will be limited in some areas. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. For more details, see the above "Profile" section. We have no control over any third party that may also use cookies to store personal information. However, we do not provide this information to any third party.


Sharing
Legal Disclaimer
Though we exercise all due caution to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. This includes, but is not limited to, any defence to any claim in which Coquese World Boutique is a defendant, to assist in any investigations by law enforcement agencies, or violations of any Coquese World Boutique policy.

Aggregate Information (non-personally identifiable)
While Coquese World Boutique will not rent, sell or share your information in general, there are certain instances when your information may be used. Coquese World Boutique does share aggregated demographic information and in some cases your e-mail address with others. This is how your information will be shared:

If Coquese World Boutique merges with another company; this aggregate information will be shared with the merging company. These are the instances in which we will share users’ personal information: As agreed to at the various sections under Coquese World Boutique; Coquese World Boutique does not rent, sell, or share personal information about you with other people or nonaffiliated companies except under the following circumstances:
- We have your consent.
- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
- We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
- We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Coquese World Boutique "Terms and Conditions", or as otherwise required by law; We transfer or lease information about you if Coquese World Boutique is acquired by or merged with another company. In this event, Coquese World Boutique will notify you before information about you is transferred and becomes subject to a different privacy policy; we do not support any illegal use of your private information and will make every effort to stop such practices in order to protect your privacy.
- Business Transitions: In the event Coquese World Boutique goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified via e-mail, as well as with a prominent notice on our Web site for at least 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Links from www.coquese.com
www.coquese.com may contain links to other sites. We do not monitor or review the content of other parties’ websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us, so we should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices and content of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself before disclosing any personal information to them.

This privacy statement applies solely to information collected by this web site. Coquese World Boutique may have co-branding and/or framing relations with other companies. In this case, you should be familiar with the privacy policies of both companies, since you may be subject to each of them. This company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of your personal information.

Information Protection
Method of Storage
We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved. Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari, and AOL's browser, with the objective that only we can read a customer's personal information. We employ physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of any personal contact information.

Length of Storage
We generally keep user data on our server or in our archives for as long as we reasonably need it (for instance for taxation or insurance purposes or in case orders may give rise to claims). We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely.

Copyright Notice
Copyright and other relevant intellectual property rights exist on all text relating to the company’s services and the full content of this website.

The "Coquese" name and logo are trademarks of Coquese World Boutique LLC. The brand names and specific services featured on this web site are property of their respective owners. Any misuse of these trademarks without a written consent from Coquese World Boutique is strictly prohibited.

Communication
We have several different e-mail addresses for different queries. These, and other contact information, can be found on our Contact Us link on our website. Coquese World Boutique is registered in California, USA.

Payment Options
Coquese World Boutique has two payment options, Credit Card and PayPal pro.
1. Customers pay securely with credit cards on our site with the following Credit Cards:
- Visa
- Master Card
- American Express
- Discover

2. We also accept payment via PayPal Pro, a secure all-in-one payment solution.

Note that customers would not be charged until purchased items are ready to be shipped. In addition, an email notification containing the charges and the shipping details would be sent to the customer when items are shipped.

Order Cancellation
If you wish to cancel your order, contact us immediately via email: sales@coquese.com or use the Contact Us form on the website. If the order has not shipped, we will cancel the order at no cost to you. If the order has shipped, you may return it to us within 30 days of purchase for full refund (please, read the returns and exchange policy for detail). Note, the shipping and handling fee will not be refunded.

Backorder
In case the product ordered by a customer is currently not in stock, the customer will be notified of the shipping and delivery details via e-mail The customer can cancel the order before receiving the email notification and accepting the backorder terms without any penalty. If the customer cancels the order after accepting the terms, the customer will be charged a re-stocking fee.

Special order
A customer can request to customize certain products on our site. After the order is made; the customer will be notified of the shipping and delivery details and the special order terms via email. The customer can cancel without penalty before accepting the special order terms. After accepting the special order terms, all sales are considered final and can not be cancelled.

Returns and Exchange
Quality is our highest priority at Coquese World Boutique, LLC. We guaranteed our products to be free of manufacturing defects and will accept any defective item for refund or exchange.

We gladly accept returns of unworn, unwashed or defective merchandise for full refund, excluding the shipping and handling within 30 days of purchase. Refunds must be accompanied with the original receipt or order email confirmation. Note: refunds will be made in the form of the original payment method. If the original receipt or email confirmation is unavailable, upon the reception of the returned items, we’ll make an exchange or issue a credit based on the current selling price. There will be no exchange or refund 30 days after the purchase date.

Notification of Changes
Coquese World Boutique reserves the right to change these conditions at any time in order to better serve our customers; your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce those changes on our home page and on other key pages of the site that we deem conspicuous and appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. You are therefore advised to re-read this statement on a regular basis.

Coquese World Boutique will use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection, users will be notified via e-mail. Users will then be presented with a choice as to whether or not we become authorized to use their information in this different way. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users (who have opted to receive communications from coquese.com), notifying them of the changes in our privacy practices.

Coquese World Boutique and its affiliates maintain professional standards and have a high quality of respect to our customers as well as our guest and affiliates.

These terms and conditions form part of the Agreement between the Client and Coquese World Boutique. By accessing this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

© Coquese World Boutique 2009 All Rights Reserved